Handling the world’s largest and most complex losses.
As the industry leader in major and complex loss, we have the best-in-class AI technology and unrivaled expertise to manage the claims process and quickly get your business back on track.

When a major loss occurs, you need experts who can navigate the complexities of your claim. Our team of major loss specialists spans 80+ countries and is ready to respond 24/7/365. No matter the industry or scope, we bring the strongest expertise, richest data set and most advanced AI technology to help you recover quickly and cost-effectively. Our award-winning platform makes intake simple, while our powerful portal provides complete visibility into every aspect of your claim. With these tools, we deliver the fastest resolution times and best claim outcomes in the industry.
Comprehensive services
Large-scale, major losses are by their very nature intricate, complex and full of challenges. Sedgwick is well-versed in taking care of our clients and consumers in the face of the world’s largest and most complex losses. Our specialist groups have expertise in major and complex loss management in several fields, including:
- Aviation
- Business and practice interruption
- Construction
- Energy/mining
- Entertainment
- Food and beverage
- Hospitality
- Manufacturing
- Public entities
- Real estate
Sedgwick has always had a strong culture of hands-on learning — so our teams always have access to someone who’s been there and seen it before. Ongoing professional development through formal training programs and mentoring ensures knowledge sharing between colleagues.

Getting you back to business
By applying technical skills and industry-specific knowledge, our team is able to take swift and effective action to mitigate the loss, settle your claims quickly and cost effectively, and get your businesses back on track as soon as possible.
Our major and complex loss team includes engineers, lawyers, accountants, surveyors and economists who have managed claims in every sector from schools to seaports and from mines to marinas. From this team of experts, you can expect:
- Deep sector expertise. Whatever the specialty and whatever the type of loss, our approach is the same and our expertise is unmatched — across industries and around the world.
- Globally consistent service. We know that consistent client service inspires confidence. Our clients know — and trust — the service that our solutions deliver.
- Tech-forward and compliant solutions. We use technology to enhance our delivery, like drones for inaccessible losses or AI to streamline the process.
- Data security. Because protecting your data is a top priority, we use a range of tools including Carbon Black and Darktrace.

Find the latest details on catastrophe losses in your region
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Key industry focus
Agriculture
Construction and engineering
Cyber and technology
Environmental
Fine art and specie
Marine
Mining
Power
Product liability and recall
Renewable energy
News & insights for major and complex loss
Contact us to manage major and complex loss for your organisation.
Available in
- Afghanistan
- Argentina
- Australia
- Austria
- Bahrain
- Belgium
- Bolivia
- Brazil
- Canada
- Chile
- China
- Colombia
- Curaçao
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