When a new claim is received, we’ll determine whether the claim can be assessed using a desk assessment, which helps to mimimise costs, or if it requires a site visit. Either way, you can be sure we’ll maintain tight management of the repair process. If a third-party vehicle is involved, we will complete a site visit to ensure the vehicle has been inspected, in case there’s any dispute in the recovery phase.

Claims administration / Auto liability

We have expertise in first- and third-party claims with the capabilities, scalability and industry-leading technology to deliver a superior end-to-end claims administration program.

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